×

Most frequently asked questions

  • To log in, all you need is your email address and password. If you have forgotten your password, you… To log in, all you need is your email address and password. If you have forgotten your password, you can click on: “forgot password” then, enter your email address and you will receive an email with a link in order to change your password.  If you are no longer sure of the email address you registered or no longer have access to it, please contact our Customer Service.

  •   Once you’ve chosen your ride, click on “Contact Driver”. If you’re…   Once you’ve chosen your ride, click on “Contact Driver”. If you’re not logged-in, you will need to do so. There are then two possibilities: 1.    The driver has chosen to communicate their mobile phone number, which will be given to you so you can get in touch by phone and plan your car share. 2.    The driver has chosen to hide their mobile phone number, in which case you can get in touch by private message. We suggest that you…

  • We ask all members to verify their mobile numbers, so as to guarantee the reliability of the contact… We ask all members to verify their mobile numbers, so as to guarantee the reliability of the contact information available on BlaBlaCar. You will receive a 4 digit code by SMS that you then enter online, to show that you can be reached on that number. It’s easy and free; to verify your number now, please follow the instructions here.

  • It’s easy. Just join BlaBlaCar, and then all you need to do is complete the form. You’ll… It’s easy. Just join BlaBlaCar, and then all you need to do is complete the form. You’ll need to state departure and destination cities, clearly specifying the pick-up and drop-off locations, the number of available seats and the date and time of your departure. A price is then recommended to you, which you can adjust if you wish. You can also enter a short comment to specify the final details. Once you’ve published your ride, it’s visible to all our members who can then contact…

Contact

If you could not find an answer within our FAQ you can write to us below. We usually respond within 24 hours.